Refund Policy.

At Oasis Pet Care & Services LLC, we strive to provide top-quality care services and care for your beloved pets. We understand that situations may arise where a refund is necessary. Please review our refund policy below:

Refund Eligibility: Refunds will only be issued for services that were not rendered or completed to your satisfaction. To be eligible for a refund, please provide proof of purchase and a detailed explanation of the issue within 24 hours of the last date of service.

Refund Process: Once your refund request is received and approved, we will process the refund to the original method of payment within 3-5 business days. Refunds may take an additional time to appear in your account depending on your financial institution.

Exceptions: Refunds will not be issued for services that have already been provided, unless there are extenuating circumstances. We reserve the right to deny refund request that do not meet our refund policy criteria.

Contact Us: If you have questions about our refund policy or need assistance with a refund request, please contact us at katelynd@oasis-petcare.com.